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Call Us : 914-355-5800 | Mail : info@computersolutionseast.com

Microsoft Dynamics CRM

Microsoft Dynamics CRMCustomer Relationship Management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.

Microsoft Dynamics CRM delivers a complete view of each customer that enables client-facing employees to make advanced and refined decisions about strategic efforts in the sales, marketing, and customer service fields.

We Are:

  • Microsoft certified in Microsoft Dynamics CRM Online and On Premises Solutions/Services
  • Ranked No.1 on Microsoft Pinpoint (It’s the marketplace which ranks Microsoft Partners all over the world.)
Sales Pipeline Automation
Marketing Automation
Service & Support
Customized Application
What We Do
What We Do
What We Do
What We Do
  • Plan Out Sales Cycle
  • Automate Lead Capture Process
  • Life Cycle for Opportunity
  • Track & Trace Activities done on Accounts
  • Tight integration with MS Outlook
  • Reports to Monitor progress on Sales pipelines
  • Track & Trace Activities done on Accounts
  • Plan Out Marketing
    Activities
  • Import of Marketing data from Other Applications
  • Segmentation of Customer / Lead Type
  • Creation of Campaigns and capture of results
  • Tight integration with MS Outlook
  • Reports to Monitor Campaign success.
  • Workflows to Automate Rules and Processes
  • Plan Out Service Process.
  • Import of Accounts from Other Applications
  • Creating of Contracts and Rules
  • Case Management Module
  • Resource Allocation Module
  • Knowledge Base Module
  • Tight integration with MS Outlook
  • Reports to Monitor SLA
  • Workflows to Automate Rules and Processes
  • Analysis and Development as per need
  • Custom Plugins
  • Export to MS Word
  • PDF creation
  • Custom Report Design
  • Form Scripting
  • Custom functionality using Javascript
  • Integration with MS Sharepoint
  • XML imports
  • Ribbon Customizations
Packages
  • Silver 25: 5 hrs. Consulting, 15 hrs. Development & 5 hrs. Support (5 Reports & 5 Workflows)*
  • Gold 50: 15 hrs. Consulting, 25 hrs. Development & 10 hrs. Support (7 Reports & 10 Workflows)*
  • Platinum: Custom Package (* Hourly breakup to be defines after Analysis Phase)
Pricing/Terms and Conditions
  • All billings at $100/hr.
  • *Selection of Packages may vary depending on the Requirement Analysis by our Experts.
  • All Stages are Documented in well-defined Manner.
  • Training & User manuals are provided at various stages.
  • Microsoft Licensing cost extra (as per actuals).
  • For On Premises - Hardware Cost Extra, Deployment and Configuration of Servers by our MS Server Engineers.
  • All Packages include 1 CRM Project Manager, 2 CRM Developer and 1 Technical Writer (All Certified)


Our CRM experts are ready to help and answer your questions, schedule a meeting. Call: 914-355-5800