A Guide to Managed Cloud Computing Services

Cloud computing services allow businesses to undergo digital transformation, which can enhance efficiency and reduce expenses. Choosing the most suitable cloud computing service can take time and effort from the many options available. This blog will guide you in selecting the right cloud service provider for your business. 

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A cloud service provider is a company that offers cloud-based services such as platforms, infrastructure, applications, or storage. Like how homeowners pay for utilities like electricity or gas, businesses pay for cloud services they use, as per their needs and demands. 

What is a cloud service provider? 

Cloud providers offer cloud computing services, including cloud infrastructure such as virtual machines, virtual private servers, databases, and cloud storage. These services are provided to users who want to host websites and applications in the cloud.  

Cloud providers have multiple services distributed across a network of data centers, usually worldwide. They are an alternative to traditional on-premises hosting infrastructure, which has declined in usage due to the easily accessible and affordable nature of cloud hosting solutions. 

How to choose the best cloud service provider 

Cloud adoption is a complex journey that is not a one-size-fits-all approach. Choosing the right cloud service provider (CSP) will depend on your unique needs and technology requirements. Below is a list of some of the critical factors you should consider when evaluating cloud service providers: 

1. Cost

While cost should not be the only factor for choosing a CSP, it is often one of the primary factors in deciding. It would help if you considered the direct costs of service usage (upfront and pay-as-you-go) and any indirect costs, such as hiring talent or retiring on-premises systems. 

2. Digital capabilities and processes

Beyond the cloud products and services available, you should assess how well a CSP can help you meet your current and future IT needs. It would help if you considered how easy it is to manage and deploy services and what integration is available for existing business-critical applications. Other important considerations include whether they use standard interfaces and APIs, event and change management, and support for hybrid and multi-cloud models. 

3. Trust

Trust in your CSP is crucial for a successful relationship. You should honestly assess what you need from a CSP and consider whether a provider can meet those expectations. For instance, does the CSP have a good market reputation? What level of cloud experience and technical knowledge do they have? Are they financially stable? And can they provide the support and guidance you need to reach your goals? 

4. Open ecosystem

Proprietary solutions only sometimes suit the technical requirements of modern business. It would help if you evaluated cloud service providers on how “open” they are. For example, look at whether you can build, migrate, and deploy your applications across multiple environments, both in the cloud or on-premises. A top cloud service provider should leverage open-source technologies and interoperable solutions that ensure consistency and effective management wherever your workloads may be. 

5. Security

Finally, you should consider the security practices of a cloud provider. Your CSP must demonstrate that they can keep your business and customer data safe. This includes evaluating everything from security infrastructure to security policies and identity management to data backup and retention. It’s also essential to find out what controls exist to ensure the physical security of their data center, such as environmental safeguards, disaster recovery, and documented business continuity plans. 

Types of cloud service providers 

CSPs typically offer three types of cloud services: 

IaaS providers 

IaaS solutions provide a way to access IT infrastructure components you usually have in your data center. This helps you avoid needing to procure, configure, or manage your infrastructure. The resources provided by IaaS include computing, networks, storage, data management, virtualization, and operating systems. While the IaaS model increases flexibility, lowers costs, and speeds up times to market, it’s worth noting that customers are still responsible for managing and maintaining their applications and responding to issues that may arise. 

PaaS providers 

PaaS solutions are built on IaaS, providing tools and services to create and deploy applications. PaaS incorporates operating systems, middleware, and runtime environments into the application stack and manages hardware and other assets related to the underlying infrastructure. 

SaaS providers  

Cloud computing is rapidly growing, and Software as a Service (SaaS) solutions are the most popular among cloud-based services. Cloud Service Providers (CSPs) offer ready-to-use applications and handle everything from hardware and maintenance to development, scaling, and delivery. For instance, you can use various SaaS productivity applications in Google Workspace daily, including Gmail, Calendar, Docs, and Drive. 

Although the categories above are widely used, they only cover some of the types of services currently provided by CSPs. Several top cloud service providers are constantly developing new cloud-based services based on emerging technologies like edge computing, containerization, machine learning, and Kubernetes. 

Cloud service providers can be categorized using public, private, hybrid, or multi-cloud deployment models. 

Benefits of using a cloud service provider 

Business agility 

CSPs are responsible for maintaining, repairing, and securing hardware and software, freeing up IT teams to focus on development and accelerating time to market. 

Reduced costs 

Cloud service providers offer pay-as-you-go access to cloud services. You only pay for what you consume, helping to reduce the necessary upfront investment needed to build and maintain IT infrastructure. 

Scalability 

Public cloud providers offer extensive resources that can be quickly scaled to meet demand, such as an unexpected traffic surge or new business growth. 

Reliability 

Cloud service providers must ensure a certain level of uptime and performance to fulfill their service-level agreements (SLAs) while offering expertise and experience for reliable cloud infrastructure. 

Centralized location 

A cloud service provider (CSP) can simplify managing services and software by centralizing them in one place, making valuable data and resources more accessible to access, analyze, and activate. 

Future-proof systems 

CSPs continuously adapt to offer services for emerging technologies. Choosing the right cloud provider ensures your tools keep pace with advancements. 

Improved mobility 

The services and resources provided by cloud service providers can be accessed securely from anywhere with a working internet connection. 

Disaster recovery  

CSPs have robust redundancy and resilience plans to minimize downtime and enable faster service recovery even after disruptions. 

Cloud computing is evolving rapidly, and experts predict several trends that will dominate the industry. These include quantum computing, edge computing, SASE for security and risk management, and green cloud initiatives. 

Computer Solutions East offers various cloud computing resources. Fill out the form to get started. 

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